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Device Grading Guide

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Brand New - Choose if ALL of the following are TRUE:

Brand new factory sealed in original retail box
Device has never been activated or used
Free from any lock, carrier blacklist, financial obligation, and liquid damage

Like New - Choose if ALL of the following are TRUE:

Like New with no signs of use
100% fully functional with no operational problems
No cracks, scratches, dents, or dings
No LCD damage or defects (including white spots, LCD burn, dead pixels, backlight shadow, no display)
Above 80% battery health
Free from any lock, carrier blacklist, financial obligation, and liquid damage

Good - Choose if ALL of the following are TRUE:

100% fully functional with no operational issues
Normal signs of use but no major cosmetic wear (including dents, dings, heavy or excessive scratches)
No chips or cracks on the front or back glass
No LCD damage or defects (including white spots, LCD burn, dead pixels, backlight shadow, no display)
Above 80% battery health
No engravings
Free from of any lock, carrier blacklist, financial obligation, and liquid damage

Fair - Choose if ALL of the following are TRUE:

100% fully functional with no operational issues
Has heavy signs of use (dents, dings, heavy or excessive scratches)
No chips or cracks on the front or back glass
No LCD damage or defects (including white spots, LCD burn, dead pixels, backlight shadow, no display)
Above 80% battery health
No engravings
Free from any lock, carrier blacklist, financial obligation, and liquid damage

Damaged - BOTH of the following are TRUE:

No LCD damage or defects (including white spots, LCD burn, dead pixels, backlight shadow, no display)
Free from any lock, carrier blacklist, financial obligation, and liquid damage

But ANY of the following are also TRUE:

Cracked front or back glass
Non-working buttons, headphone jack, or speaker/microphone
Below 80% battery health
Has engravings
NOTE: Having more than one of the foregoing conditions can cause the device to be downgraded to Broken

Broken - Choose if ANY of the following are TRUE:

iCloud, Passcode, Google, Samsung, MDM, or DEP
Bad ESN or IMEI due to balance owed
Does not recognize SIM Card or Wi-Fi
Non-working fingerprint sensor, Face ID, or any other biometric sensors
Malfunctioning touch screen
LCD damage or defects (including aftermarket screen, white spots, LCD burn, dead pixels, backlight shadow, or no display)
Does not power on or has bent frame
More than one of the Damaged conditions are true
NOTE: Having more than one of the foregoing conditions can cause the device to be ineligible for purchase and recycled
We do not purchase blacklisted or liquid damage devices

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